Professional:iPhone Repair
Customer Support:072 5961 254
Open 7 Days:Mon - Sun 09:00 - 18:00
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90-Day Cover

Repaired by us. Backed by us.

Every repair we do is covered by 90 days of warranty on parts and labour. No asterisk, no fine-print weasel-out, no hidden conditions.

01

90 days of full cover

A full three months from your repair date, on parts and labour - the same warranty Apple gives on its own repairs, on the OEM-grade parts we fit.

02

Parts and labour, both

If the part we fitted fails OR something we did during the repair causes an issue, we cover it. No "parts-only" weasel.

03

Free return courier on claims

If you're not in Gauteng and your repair develops a fault under warranty, we cover the courier both ways. You don't pay extra for our mistake.

What's Covered

The full picture, honest.

We won't pretend the warranty covers things it doesn't. Here's exactly what we will and won't fix.

Covered

  • The replacement part fails (e.g., dead pixels appear, battery health drops abnormally fast, port stops working)
  • The repair we performed develops a fault (e.g., adhesive lifts, cable comes loose)
  • Touch sensitivity issues on a screen we replaced
  • Brightness or backlight failure on a screen we replaced
  • Battery swelling or rapid degradation below 90% within 90 days
  • Wireless charging failure on a back glass we replaced
  • Faulty MacBook keyboard switches we replaced
  • Free return courier (we pay) for warranty claims outside Gauteng

Not covered

  • Physical impact damage to the new part (drops, knocks, sat-on)
  • Liquid damage that occurs after the repair
  • Unrelated components that fail (e.g., warranty on a screen doesn't cover a battery)
  • Software issues unrelated to the part we replaced
  • Damage from unauthorised modifications by another shop
  • Damage from third-party chargers (especially MacBook charging port issues)
  • Cosmetic wear-and-tear (scratches, bezel marks)
  • Cases where the device shows signs of tampering

How to Claim

Claiming under warranty.

  1. WhatsApp us with your repair invoice

    We email or SMS you a repair invoice on the day of repair. Reference number is on the invoice. Send us a photo of it via WhatsApp along with a description of the issue.

  2. We confirm the claim is valid

    Our team checks the invoice, confirms it's within the 90-day window, and confirms the issue is covered. Most claims confirmed within an hour during business hours.

  3. Bring it in (or we courier collect)

    Walk-in customers visit our Vereeniging workshop. Courier customers: we arrange and pay for The Courier Guy to collect from your address.

  4. We assess and replace

    If the cause is covered, we replace the part again at no charge. If it's not (e.g. impact damage), we'll explain and quote you for a paid repair. Your call from there.

  5. Repaired and returned

    Same-day repair on most issues. We courier back free of charge for warranty claims. Your warranty period resets to 90 days from the day of the warranty repair.

Why We Stand Behind Every Repair

Confidence in our work, not in our fine print.

Every repair we do is covered for 90 days on parts and labour - the same standard Apple gives on its own repairs. We use OEM-grade parts, and if a part is going to fail, it almost always fails in the first few weeks, well inside the cover.

If our parts and our work hold up for 90 days, they'll usually hold up for years. We've stood behind every repair since we opened. The warranty isn't a marketing line, it's a promise we keep.

Need to claim?

WhatsApp us with your repair invoice number and we'll handle it from there.

Walk in · Courier nationwide · OEM parts · 90-day warranty