Professional:iPhone Repair
Customer Support:072 5961 254
Open 7 Days:Mon - Sun 09:00 - 18:00
180-Day Cover

Repaired by us. Backed by us.

Every repair we do is covered by 180 days of warranty on parts and labour. No asterisk, no fine-print weasel-out, no hidden conditions.

01

180 days of full cover

Six full months from your repair date. Most aftermarket-parts repairs offer 30-90 days. Apple's own repairs offer 90 days. Ours: 180.

02

Parts and labour, both

If the part we fitted fails OR something we did during the repair causes an issue, we cover it. No "parts-only" weasel.

03

Free return courier on claims

If you're not in Gauteng and your repair develops a fault under warranty, we cover the courier both ways. You don't pay extra for our mistake.

What's Covered

The full picture, honest.

We won't pretend the warranty covers things it doesn't. Here's exactly what we will and won't fix.

Covered

  • The replacement part fails (e.g., dead pixels appear, battery health drops abnormally fast, port stops working)
  • The repair we performed develops a fault (e.g., adhesive lifts, cable comes loose)
  • Touch sensitivity issues on a screen we replaced
  • Brightness or backlight failure on a screen we replaced
  • Battery swelling or rapid degradation below 90% within 6 months
  • Wireless charging failure on a back glass we replaced
  • Faulty MacBook keyboard switches we replaced
  • Free return courier (we pay) for warranty claims outside Gauteng

Not covered

  • Physical impact damage to the new part (drops, knocks, sat-on)
  • Liquid damage that occurs after the repair
  • Unrelated components that fail (e.g., warranty on a screen doesn't cover a battery)
  • Software issues unrelated to the part we replaced
  • Damage from unauthorised modifications by another shop
  • Damage from third-party chargers (especially MacBook charging port issues)
  • Cosmetic wear-and-tear (scratches, bezel marks)
  • Cases where the device shows signs of tampering

How to Claim

Claiming under warranty.

  1. WhatsApp us with your repair invoice

    We email or SMS you a repair invoice on the day of repair. Reference number is on the invoice. Send us a photo of it via WhatsApp along with a description of the issue.

  2. We confirm the claim is valid

    Our team checks the invoice, confirms it's within the 180-day window, and confirms the issue is covered. Most claims confirmed within an hour during business hours.

  3. Bring it in (or we courier collect)

    Walk-in customers visit our Vereeniging workshop. Courier customers: we arrange and pay for The Courier Guy to collect from your address.

  4. We assess and replace

    If the cause is covered, we replace the part again at no charge. If it's not (e.g. impact damage), we'll explain and quote you for a paid repair. Your call from there.

  5. Repaired and returned

    Same-day repair on most issues. We courier back free of charge for warranty claims. Your warranty period resets to 180 days from the day of the warranty repair.

Why We Offer 180 Days

Confidence in our work, not in our fine print.

Most repair shops give you 30 to 90 days. Apple's own repairs give you 90. We give you 180 days because we use the same OEM-grade parts Apple does and because if a part is going to fail, it'll usually fail in the first six months.

If our parts and our work hold up for 180 days, they'll usually hold up for years. We've stood behind every repair since we opened. The warranty isn't a marketing line, it's a promise we keep.

Need to claim?

WhatsApp us with your repair invoice number and we'll handle it from there.

Walk in · Courier nationwide · OEM parts · 180-day warranty